It was our first trip to Japan. Working with Jeff was a pleasure. His knowledge of the country and local contacts were very helpful. Choice of hotels were conveniently situated and luxurious. We did an entirely customized tour over New Years with our teenagers. There were last minute logistical challenges with train reservations due to the holiday which his local contacts overcame and everything went smoothly with no hassle. Local guides in Kyoto and Tokyo added a Japanese touch and conversation, while being very flexible with our family. The Kyoto guide was especially informative showing us interesting smaller sites that we would have overlooked and finding tasty samples to try along the way. The Tokyo guide directed us to a hidden Japanese garden that we would not have gone to otherwise, which we all enjoyed. He even helped us plan the next day which was on our own. Jeff had recommended having a guide meet us at the airport on arrival. While at first, I thought this was unnecessary, I’m glad I went along since it would have been difficult to navigate all the different trains and validating the JR pass and making bullet train reservations on my own on this first visit after the long flights. Thanks again!